Turn Your Photos into Unique Works of Art
Art-Ficionado, LLC makes it easy to turn your photos into beautiful custom paintings. Our artists digitally create stunning artwork of your family, clients, or pets, transforming your photo into a standout piece for your home.
Shipping Policy
Overview
At Art-Ficionado, we are committed to delivering your custom artwork with care and efficiency. Our US based shipping has expanded to Canada, Australia, UK, and Europe. Below you will find the details of our shipping policy.
Design and Handling Time
Our design and handling time is typically 5-7 business days. Please note that weekends and holidays are not included in the processing time. During high-demand seasons, this period may be longer. We appreciate understanding.
Printing Facilities
To expedite delivery and ensure quality, we utilize several printing facilities across the globe. Our facilities are located in:
- Los Angeles
- Sacramento
- Dallas
- Raleigh
- London
- Barcelona
- Toronto
- Vancouver
- Melbourne
Shipping Costs
Shipping is always free to USA buyers
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment through our carrier’s website.
International Shipping
For orders outside the USA, import duties, taxes, and customs clearance fees are the responsibility of the recipient. These charges are not included in the item price or shipping cost and may vary by country. Please check with your local customs office for more information.
Undeliverable Packages
To ensure successful delivery, please provide a valid and complete shipping address. Orders that are returned due to an undeliverable address will be discarded, and no refund will be issued. Please contact our customer service team if you believe there has been an error in the address.
Lost or Damaged Orders
If your order is lost or arrives damaged, please contact our customer service team within 30 days of the shipment date. We will file a claim with the carrier and arrange for a replacement or refund as necessary. For lost orders, please ensure that the delivery address is correct before resubmitting the order.
Returns and Exchanges
Please refer to our Return Policies page.
Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at artficionadopod@gmail.com. We are here to assist you and ensure your satisfaction.
Updates to this Policy
We may update this shipping policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.
By placing an order with Art-Ficionado, LLC, you agree to the terms of this shipping policy. Thank you for choosing Art-Ficionado
Returns and Refunds policy
We hope you are pleased with your purchase. As your art is personalized and we cannot resell the item, returns and refunds are not accepted. However, if you are not completely satisfied for any reason, please contact us at artficionadopod@gmail.com, we’ll do our best and work with you to make the situation right.
How we proceed?
Customers can ask to preview their order before print, if not we’ll design, print and ship the order.
in case preview is requested (also in some special cases/requests), we will send a preview mockup in the next 24-48h (it can take more time during holidays) and wait for approval.
After 24h a reminder will be sent to the client, if we didn't get an answer in the next 24h after the 2nd email we reserve the right to print and ship the item(s).
Cancellation and return
Please be advised that our products are customized after purchase, so if you want to cancel your order for any reason, you can do so in the first 12 hours. After that, the order will have already processed.
$20 of design fees will be charged before refunding your money if the item(s) are not yet shipped, in case the order has shipped unfortunately we can’t cancel or return your order. After printing, no other buyer changes are accepted.
Defect or Damage
Where a claim of defect or damage is made, please contact us and provide a photo/short video proving and explaining the problem, Art-Ficionado, LLC will send you a replacement and notify you with instructions to deal with the damaged item.
How It Works?
1- Add an Image
Choose your preferred size and material, upload one or more photos, and add special instructions for our professional artists to create your personalized artwork.
2- Order Now
Add your order to the cart and continue shopping to include more paintings. Enter your shipping details and complete your payment securely.
3- We Craft Your Artwork
Our artists digitally paint your order and can send a preview upon request. Once approved, your order goes into production and is shipped to you.
4- Love Your Artwork
Receive your painting in about 7 days after shipment and enjoy it or make someone’s day with a special gift.
Perfect Personalized Gift for Any Occasion
A custom-made gift designed specifically for the recipient is one of the most meaningful and memorable presents you can give. It’s thoughtful, unique, and tailored just for them making it truly one of a kind. Personalized gifts add a special emotional touch, creating something that reflects the individual’s personality and memories. This makes it a perfect choice for birthdays, anniversaries, holidays, and any special celebration.
Premium Quality Materials
At Art-Ficionado, LLC, every material is carefully selected to ensure your printed portrait meets the highest standards of quality and craftsmanship. We use only premium fine art matte paper and gallery-grade canvas to deliver stunning, long lasting prints with exceptional detail and finish.
Fast & Free Reliable Delivery
Need a meaningful gift in a hurry? Art-Ficionado, LLC ensures quick and reliable delivery so your special present arrives on time. All orders are printed and shipped within the USA, and you’ll receive a tracking number to easily monitor your shipment from dispatch to delivery.
Perfect for Home & Office Décor
With Art-Ficionado, LLC, you can choose from canvas prints or framed posters in a variety of sizes to suit any room in your home or office. Each piece arrives ready to hang, making it easy to instantly enhance your space with a personalized and stylish wall décor.
