You simply upload your photo, choose your preferred style, and our team will transform it into a unique piece of art with care and attention to detail.

You can use photos of people, couples, families, pets, or any special moment. Just make sure the image is clear for the best results.

Most orders are completed within a few days. Delivery time may vary depending on your location and the type of product you choose.

Yes, we do offer revisions. If something does not feel right, we will work with you to adjust it until you are happy with the final result.

Yes, it is a very thoughtful and personal gift. It works great for birthdays, anniversaries, weddings, and many other special occasions.

Yes, you can add names, dates, quotes, or any message you want to make your artwork even more personal.

At Art-Ficionado, we are committed to delivering your custom artwork with care and efficiency. Our US based shipping has expanded to Canada, Australia, UK, and Europe. Below you will find the details of our shipping policy.

Design and Handling Time

Our design and handling time is typically 5-7 business days. Please note that weekends and holidays are not included in the processing time. During high-demand seasons, this period may be longer. We appreciate understanding.

Printing Facilities

To expedite delivery and ensure quality, we utilize several printing facilities across the globe. Our facilities are located in:

• Los Angeles
• Sacramento
• Dallas
• Raleigh
• London
• Barcelona
• Toronto
• Vancouver
• Melbourne

Shipping Costs

Shipping is always free to USA buyers

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment through our carrier’s website.

International Shipping

For orders outside the USA, import duties, taxes, and customs clearance fees are the responsibility of the recipient. These charges are not included in the item price or shipping cost and may vary by country. Please check with your local customs office for more information.

Undeliverable Packages

To ensure successful delivery, please provide a valid and complete shipping address. Orders that are returned due to an undeliverable address will be discarded, and no refund will be issued. Please contact our customer service team if you believe there has been an error in the address.

Lost or Damaged Orders

If your order is lost or arrives damaged, please contact our customer service team within 30 days of the shipment date. We will file a claim with the carrier and arrange for a replacement or refund as necessary. For lost orders, please ensure that the delivery address is correct before resubmitting the order.

Returns and Exchanges

Please refer to our Return Policies page.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at artficionadopod@gmail.com. We are here to assist you and ensure your satisfaction.

Updates to this Policy

We may update this shipping policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

By placing an order with Art-Ficionado, LLC, you agree to the terms of this shipping policy. Thank you for choosing Art-Ficionado

Returns and Refunds policy

We hope you are pleased with your purchase.  As your art is personalized and we cannot resell the item, returns and refunds are not accepted. However, if you are not completely satisfied for any reason, please contact us at artficionadopod@gmail.com, we’ll do our best and work with you to make the situation right.

How we proceed?

Customers can ask to preview their order before print, if not we’ll design, print and ship the order.

in case preview is requested (also in some special cases/requests), we will send a preview mockup in the next 24-48h (it can take more time during holidays) and wait for approval.

After 24h a reminder will be sent to the client, if we didn't get an answer in the next 24h after the 2nd email we reserve the right to print and ship the item(s).

Cancellation and return

Please be advised that our products are customized after purchase, so if you want to cancel your order for any reason, you can do so in the first 12 hours. After that, the order will have already processed.

$20 of design fees will be charged before refunding your money if the item(s) are not yet shipped, in case the order has shipped unfortunately we can’t cancel or return your order. After printing, no other buyer changes are accepted.

Defect or Damage

Where a claim of defect or damage is made, please contact us and provide a photo/short video proving and explaining the problem, Art-Ficionado, LLC will send you a replacement and notify you with instructions to deal with the damaged item.